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FinanceSoftwareSignup completion up to 78%, KYC in under 4 minutes.
ZenPay — Neobank Mobile App
Consumer neobank app with instant KYC, multi-currency wallets and spend analytics for 150k users.
Team
12
Duration
8 months
Client
ZenPay Financial (Singapore)
Industry
Finance
The Problem
Onboarding took 3 days with manual KYC; drop-off at signup was 71% and support drowned in balance queries.
Our Solution
Instant AI-assisted KYC (under 4 minutes), multi-currency wallets with live FX, budgeting insights, virtual cards and in-app dispute flows.
Measurable Outcomes
29% → 78%
Signup completion
< 4 min
KYC time
150k
Active users
−48%
Support tickets