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Food & HospitalitySoftwareDirect orders now 41% of revenue — commission-free.
ForkFast — Multi-outlet Restaurant Ordering App
White-label ordering app, kitchen display system and loyalty engine for a 23-outlet restaurant group.
Team
6
Duration
3 months
Client
ForkFast Group (UK)
Industry
Food & Hospitality
The Problem
Third-party delivery apps took 30% commission and owned the customer relationship. Peak-hour phone orders overwhelmed staff and caused mistakes.
Our Solution
A branded iOS/Android ordering app with scheduled pickup and delivery, kitchen display screens with prep timing, a points-based loyalty engine and owner dashboards per outlet.
Measurable Outcomes
41%
Direct order share
£38k/mo
Commission saved
−82%
Order errors
+55%
Repeat customers